There could be several reasons why you cannot find your certificate on our website.
Common Reasons
- Products not installed by a FENSA Approved Installer
- Installation not yet complete AND compliant to building regulations
- Installation does not fit within FENSA's authority therefore outside what we monitor
If you don't believe any of the above is the cause of your installation not being registered, read this help article which can assist you on what you can do. The FENSA Installer has not registered my installation, what can I do?.
Note: FENSA certificates are only issued for installations completed by FENSA Approved Installers.