An insurance backed guarantee policy (also known simply as an IBG) is a type of indemnity insurance cover purchased by an installer on behalf of their customer.
It provides cover for the installer's Warranty / Guarantee in the unlikely event the installer ceases to trade and there is an issue with the installation that would have been covered under the installer's warranty/guarantee. (all subject to the terms and conditions of the policy).
IBGs can also be commonly known as warranty insurance or guarantee insurance policies.
It is mandatory that when you have work done that falls within FENSA's remit and your installer is FENSA Approved, you will receive an IBG policy as well as receiving a FENSA certificate for the completed installation.
Note: the IBG comes from an insurance broker, not FENSA. Please read the terms and conditions of the policy or speak to the broker that issued the policy if you have questions.