All FENSA Installers have ongoing monitoring to ensure their installations comply to building regulations.
FENSA has contracted RISA (Rushworth inspection Services and Auditing Limited) to carry out the monitoring. You can see more information about them on the RISA website.
As our monitoring is sample based and is random so RISA may contact you directly and ask if you would allow them to enter your home and inspect the completed installation that has been registered with FENSA. Most of the time, your installer does not know which installation we inspect until it has been carried out.
The inspection will only be looking at the products installed by the FENSA Installer and is non-invasive so there will be little disruption to your day and of course your home.
All inspectors will be in uniform so you can identify them easily. Still not sure, ask to see their ID!