Help for customers
Assistance for homeowners, landlords, tenants and other customers of FENSA Approved Installers.
About FENSA
Find a window or door installer
FENSA certificates
Issues with an installation
- Issues with replacement window or door installations
- Criteria for complaints that may be referred to FENSA
- If your installer is refusing to carry out remedial work to rectify non-compliance with Building Regulations
- Issues not related to Building Regulations compliance
- Issues with installations completed more than six years ago
- If the FENSA Approved Installer is no longer trading