Installer Support

FENSA Membership Application

• Application - Why FENSA?
• The 5 Steps to FENSA Approval
• Switching to FENSA from Another Scheme
• Application - Additional Questions
• Installer types within FENSA
• Scheme Fees

Installer Portal Support

• User Access
• Locate an Invoice
• Password Reset
• Updating Insurance Details
• Amend Locations or Branches
• Update Your Lead Generation

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Your FENSA Membership

• FENSA Installation of the Month
• Recycling request guide
• Your FENSA Installer Certificate
• FENSA Logo
• Van Stickers
• Company Status Changes

Registering Installations

• How to Register Installations
• Amending a Registered Installation
• When To Register Your Job
• Types of Jobs You Can Register with FENSA

FENSA Skills Card for MTC

• What is a FENSA Skills Card?
• Replacement FENSA Skills Cards (MTC)
• FENSA Skills Cards (MTC) – Additional Questions

Additional Installer Resources

• Application - Documents you need to provide
• FENSA Trustmark

Contact Us

• Appeal Process
• Contact Details
• Complaints